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  • Get started

  • What Lambda does
  • How invoices flow
  • CargoWise

  • Configure CargoWise outbound
  • Configure CargoWise inbound
  • Re-push after correction
  • Troubleshooting

  • Troubleshooting
  • Failure Review
  • Stamp rejected
  • Missing fiscal fields
  • Payment amount or balance mismatch
  • Exchange-rate evidence missing
  • Parent invoice not ready
  • Parent stamp ID missing
  • Credit or cancellation blocked
  • Source data changed after stamp
  • Stamped files not delivered
  • Lambda support issue
  • Get started

  • What Lambda does
  • How invoices flow
  • CargoWise

  • Configure CargoWise outbound
  • Configure CargoWise inbound
  • Re-push after correction
  • Troubleshooting

  • Troubleshooting
  • Failure Review
  • Stamp rejected
  • Missing fiscal fields
  • Payment amount or balance mismatch
  • Exchange-rate evidence missing
  • Parent invoice not ready
  • Parent stamp ID missing
  • Credit or cancellation blocked
  • Source data changed after stamp
  • Stamped files not delivered
  • Lambda support issue

Troubleshooting

Stamp rejected

Facturapi or SAT rejected the stamp, or Lambda could not verify the stamped result.

Lambda sent the document for stamping, but the stamp did not finish cleanly.

What Lambda saw

Facturapi or SAT rejected the document, or Lambda received a stamped document whose totals or complement details did not match the invoice Lambda prepared.

Why stamping paused

Lambda cannot treat a rejected or mismatched CFDI as valid. For invoices and credit notes, this protects the final stamped total. For payment complements, it protects the parent UUID, payment amount, balance chain, and tax complement.

What evidence is needed

The note in Lambda should show the field or value that did not pass. The needed evidence is usually one of these:

  • a required customer or fiscal field
  • a corrected stamp field in Lambda review
  • a parent UUID or related document value
  • a stamped result whose total and complement match Lambda's expected values

What Lambda can do next

When the highlighted fields are complete, Lambda can retry the stamp from the invoice workspace if the action is available. If the note says the stamped result does not match, review the expected and received values before trying again.

On this page

  • What Lambda saw
  • Why stamping paused
  • What evidence is needed
  • What Lambda can do next