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  • Get started

  • What Lambda does
  • How invoices flow
  • CargoWise

  • Configure CargoWise outbound
  • Configure CargoWise inbound
  • Re-push after correction
  • Troubleshooting

  • Troubleshooting
  • Failure Review
  • Stamp rejected
  • Missing fiscal fields
  • Payment amount or balance mismatch
  • Exchange-rate evidence missing
  • Parent invoice not ready
  • Parent stamp ID missing
  • Credit or cancellation blocked
  • Source data changed after stamp
  • Stamped files not delivered
  • Lambda support issue
  • Get started

  • What Lambda does
  • How invoices flow
  • CargoWise

  • Configure CargoWise outbound
  • Configure CargoWise inbound
  • Re-push after correction
  • Troubleshooting

  • Troubleshooting
  • Failure Review
  • Stamp rejected
  • Missing fiscal fields
  • Payment amount or balance mismatch
  • Exchange-rate evidence missing
  • Parent invoice not ready
  • Parent stamp ID missing
  • Credit or cancellation blocked
  • Source data changed after stamp
  • Stamped files not delivered
  • Lambda support issue

Troubleshooting

Payment amount or balance mismatch

A payment complement does not match the parent invoice balance, tax, or payment chain.

Payment complements must preserve the SAT balance chain for the parent invoice.

What Lambda saw

The payment amount, outstanding balance, parent total, tax base, installment number, or parent match detail did not line up with the parent invoice and prior payments Lambda knows about.

Why stamping paused

If Lambda stamped the payment with the wrong balance, SAT could reject the complement or the parent invoice would have an incorrect payment history.

What evidence is needed

The note may show expected and received values. Lambda needs the parent invoice total, prior payment sequence, payment amount, tax detail, and remaining balance to agree.

What Lambda can do next

When Lambda has matching evidence, the workspace may show Retry reconcile. If there are still mismatches, the note remains until the next received document or ledger evidence matches.

On this page

  • What Lambda saw
  • Why stamping paused
  • What evidence is needed
  • What Lambda can do next