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  • Get started

  • What Lambda does
  • How invoices flow
  • CargoWise

  • Configure CargoWise outbound
  • Configure CargoWise inbound
  • Re-push after correction
  • Troubleshooting

  • Troubleshooting
  • Failure Review
  • Stamp rejected
  • Missing fiscal fields
  • Payment amount or balance mismatch
  • Exchange-rate evidence missing
  • Parent invoice not ready
  • Parent stamp ID missing
  • Credit or cancellation blocked
  • Source data changed after stamp
  • Stamped files not delivered
  • Lambda support issue
  • Get started

  • What Lambda does
  • How invoices flow
  • CargoWise

  • Configure CargoWise outbound
  • Configure CargoWise inbound
  • Re-push after correction
  • Troubleshooting

  • Troubleshooting
  • Failure Review
  • Stamp rejected
  • Missing fiscal fields
  • Payment amount or balance mismatch
  • Exchange-rate evidence missing
  • Parent invoice not ready
  • Parent stamp ID missing
  • Credit or cancellation blocked
  • Source data changed after stamp
  • Stamped files not delivered
  • Lambda support issue

Troubleshooting

Parent invoice not ready

A payment or credit note is waiting on the parent invoice.

Some documents cannot continue until their parent invoice is available in Lambda.

What Lambda saw

A payment complement or credit note referenced a parent invoice that Lambda could not find, could not hydrate yet, or could not match unambiguously.

Why stamping paused

Child documents need parent invoice context. For payment complements, Lambda needs parent totals and balance history. For credit notes, Lambda needs the parent relationship and cancellation context.

What evidence is needed

Lambda needs the parent invoice record, a clear parent reference, and enough parent fiscal data to prove the child document belongs to that parent.

What Lambda can do next

Lambda may continue automatically when the parent arrives or finishes hydration. If the workspace shows Retry reconcile, use it after the parent data is available.

On this page

  • What Lambda saw
  • Why stamping paused
  • What evidence is needed
  • What Lambda can do next